Last updated 30 August 2026
This notice explains how Rehoboth Herbal Co. (“we”) collects and uses your personal information, and your rights under the Protection of Personal Information Act 4 of 2013 (POPIA).
Who is responsible
Rehoboth Herbal Co., Portion 21 of Farm 277JU Lovedale, Honeybird, Low’s Creek, Mpumalanga.
Information Officer: [INFORMATION OFFICER NAME], [INFORMATION OFFICER EMAIL].
What we collect
- Your name, email address, phone number and delivery address, when you place an order.
- Your order history and the contents of your cart.
- Your business details, if you apply to become a stockist.
- Basic technical information your browser sends, such as page addresses and device type.
We do not collect or store your card details. Payments are processed by Yoco, who handle your card information directly.
Why we use it
- To take payment for, pack and deliver your order.
- To contact you about that order.
- To assess a stockist application.
- To meet our legal and tax obligations.
We will only send you marketing email if you have asked us to, and every such email carries an unsubscribe link.
Who we share it with
Only with the parties needed to fulfil your order: our payment processor (Yoco), our delivery partner, and our email provider. We do not sell your personal information to anyone.
How long we keep it
Order records are kept for five years, as tax law requires. Account details are kept until you ask us to delete them. Stockist applications that are declined are deleted after twelve months.
Your rights
You may ask us to:
- tell you what personal information we hold about you;
- correct anything that is wrong;
- delete your information, where we are not required to keep it;
- stop sending you marketing.
Write to our Information Officer at the address above. If you are not satisfied with our response, you may complain to the Information Regulator (South Africa) at complaints.IR@justice.gov.za.
Cookies
We store your cart in your own browser so it survives a page reload. That information stays on your device and is not sent to us until you place an order.